PLMA Load Management Leadership Demand Response Training
PLMA Demand Response Training

Join Us For:

PLMA Demand Response Program Design and Implementation

co-hosted by Arizona Public Service and Salt River Project

October 8 - 10, 2018
in APS offices, Phoenix, Arizona

This two-day interactive course explores the key elements of demand response (DR) activities. This includes program development subjects such as: the market and regulatory environments; business drivers; market potential; program design; and economic analysis. Program implementation subjects will include the tactics and methodologies used to improve program success, including a discussion of: organizational and resourcing strategies; contracting; business processes; technology integration; and measurement & verification. Interactive exercises will enable participants to gain hands-on experience with various aspects of the subject matter. The course content expands on a white paper at

Topics include:

  • Demand Response overview, drivers, and program types
  • Demand Response and Distributed Energy Resource Market potential
  • Portfolio development for electric and gas: size and timing; grid services; non-wires alternatives; group exercise
  • Program design for electric and gas: target markets, technologies, incentives, and budgets
  • Cost-effectiveness assessment: cost, benefits, standard tests, issues and decisions; group exercise
  • Program implementation strategies and tactics: staffing; marketing (assessment, branding, recruitment); group exercise;
  • Program Management: data, customer experience, technology, communications, performance
  • Evaluation, Measurement and Verification: data, impacts, design improvements
  • Course Exam
  • Facilitated Mentor Round Table Discussion
  • Download the free Demand Response Glossary of Terms and Definitions to get started today

CLICK HERE to download a sample agenda.

Stuart Schare, Navigant Consulting, Inc.
Stuart Schare
Brett Feldman
Brett Feldman
Christine Riker
Christine Riker
Energy Solutions
Education Planning Co-Chair
Barry Ledford
Barry Ledford
Dave Hyland, Zen Ecosystems
Dave Hyland
Zen Ecosystems
Joseph Childs, Eaton
Joseph Childs
Michael Brown, NV Energy
Michael Brown
NV Energy
Bruce Brazis
Bruce Brazis
Arizona Public Service
Mark Gagen
Mark Gagen
Salt River Project

Who Should Attend. The primary audience includes new and transitioning utility and regulatory staff as well as solution providers seeking to improve their knowledge of how transition/reposition/create customer programs to address demand response methods and emerging distributed energy resources to meet peak electricity demand, mitigate the impact of high energy prices, and manage variable generation. This training course is open to all industry stakeholders with significantly discounted rates to member organization staff of PLMA and allies. Who comes to PLMA training? CLICK HERE to see.

Continuing Education These courses may qualify for AEE continuing education and may be accepted for other certifications as well. Supporting documentation can be provided upon request for your particular submission.

Course Materials Registrants will receive a link for downloading an electronic copies of the course presentation materials for reference purposes in advance. All registrants who successfully complete the course may request a PLMA Certificate of Completion.

Registration has closed for this past event

Staff of PLMA member organizations must sign-in to receive member rates or use complimentary member passes, when available. If you are not a PLMA member, click on register and follow the directions to create a free Nonmember Attendee user profile to receive the non-member rate.

  • Member Rate: $1249 (A Complimentary Member Pass may be available for Sustaining and Advisory-level members; inquire at [email protected])
  • Non-member Rate: $1449
  • 50% discount for regulatory staff and PLMA academic member staff (click register to see details).