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Dialogue: SCE, GridX, and Oracle on "The TOU Transition" - a 20th PLMA Award Winner
Thursday, August 03, 2023, 12:30 PM - 1:30 PM EDT
Category: PLMA Load Management Dialogue
PLMA Load Management Leadership 20th PLMA Awards Series


SCE, GridX, and Oracle: The TOU Transition

Hosted by PLMA's Awards Planning Group
Guest Speakers: Southern California Edison, GridX and Oracle
Thursday, August 3, 2023 | 12:30 pm to 1:30 pm ET

Time-of-use (TOU) and other innovative rate designs are critical to managing an increasingly complex grid, achieving decarbonization goals, and integrating DERs. To achieve meaningful results, more energy customers need to adopt them. Southern California Edison (SCE) wanted to get its customers on new rates in a way that ensured a positive experience and delivered impact to the business. The utility's transition began with an opt-in pilot in July 2016 and a default pilot of 400k customers in 2018. The full TOU rollout started in Oct 2020 and ran through June 2022, with over 1.9M customers defaulted. 

SCE knew that managing a program of this scale would require an analytics-driven approach and a focus on putting customers first. The result of its approach was strong engagement and an added benefit: significant peak load reduction in August 2022, making it equivalent to the third largest program in SCE's DR line up. 

During the summer of 2022, SCE used its innovative Rate Coach Program, powered by Oracle’s "Opower Behavioral Load Shaping" solution, to send specialized weekly communications to approximately 800,000 customers to help mitigate the effects of a record-breaking heat wave. 

 

Register Here!


To listen to this recording as a podcast, subscribe to PLMA's Load Management Dialogues via iTunes or wherever you get your podcasts. 

Meet our Discussion Leaders:

Peter Bergeron, CPower

Peter Bergeron

Moderator,
CPower
LinkedIn

 Eva Molnar, Southern California Edison

Eva Molnar

Speaker,
Southern California Edison
LinkedIn

 Scott Engstrom, GridX

Scott Engstrom

Speaker,
GridX
LinkedIn

 Vanessa Richter, Oracle Utilities

Vanessa Richter

Speaker,
Oracle Energy and Water
LinkedIn

Who Should Attend. Energy industry professionals seeking thought leadership and insights of relevance to their daily work. 

How Load Management Dialogues Work. When you register, you are welcome to submit a comment or question for our speaker(s). After brief introductions, our guest speaker(s) will each present their perspectives on the topic. Our moderator will then host a Q&A discussion that includes audience participation. Following the Dialogue, you will receive a link to PLMA's Load Management Resource Center where you can see a session recording and a copy of the slides. If you are unable participate in person in the Dialogue, you can also listen to it on the PLMA Load Management Dialogues podcast, or view it on PLMA's Load Management Resource Center.