HOT TOPIC Conversation: Customer Engagement
Thursday, August 20, 2020, 12:30 PM - 1:30 PM EDT
Category: HOT TOPIC Conversations
Burning Topics in Customer Engagement
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Load management initiatives only work if customers engage fully and at the scale needed to move the needle. The PLMA Customer Engagement Interest Group addresses key areas of customer engagement for demand response programs. The group is focused on best practices to drive customer action (residential, commercial/industrial, and irrigation) and educate on offerings, whether technology-based, behavior change, dynamic rates, etc.
Staff of PLMA member organizations are welcome to join in any HOT TOPIC conversation. If you are interested in a topic, please plan to join us! If you are curious about a particular Interest Group and would like to better understand its focus and work, please participate. And, if you have colleagues within your organization who you think may find a TOPIC interesting, please invite them to log in too.
If your organization is not yet a PLMA member, and you'd like to participate in the HOT TOPICs program and other member opportunities, please consider joining PLMA. For more information, please contact Rich Philip, Executive Director; or Judy Knight, Chief Development Officer.
HOT TOPICS are all about engaging PLMA member practitioners in conversations about important current issues affecting dynamic load management, including demand response, and distributed energy resources. Tune in for an online conversation and chat with the PLMA Interest Groups. Join us to participate, learn, or just listen. You’ll gather key insights and ideas from across the PLMA membership.
Contact: Judy Knight, [email protected], 404-771-1122