Maintaining Clean Energy Commitments during COVID:
APS' Preliminary 2020 DR Season Results

Thursday, July 22, 2021 12:30 to 1:30 pm ET

In January 2020, just before onset of COVID-19, Arizona Public Service (APS) committed to 100 percent carbon-free energy by 2050. To achieve this goal, APS charted a roadmap that relied on the aggressive pursuit of DR, EE, load management, storage, and beneficial electrification. While APS has already initiated bold steps, its strategic planning—and forecasts of customer participation —didn’t account for the realities that arose from the once-in-a-century pandemic. However, where others may have balked, APS has chosen to meet the crisis head on.

This presentation will use preliminary results from its 2020 DR season to illustrate how APS has stayed on track with its long-term carbon goals while addressing its immediate customer needs by amending its 2020 DSM Plan. This amendment provided more low income and small business assistance, adjusted program participation targets, and adopted new tools, including virtual energy audits. The Conversation will also include APS inputs around how it's adjusted approaches to stay relevant in these changing times. 

Click Here To Register
(PLMA Members Only Please)

 Meet our Presenters:

Co-Chair, Customer Engagement Diana Sefcik Orange and Rockland LinkedIn

Co-Chair, Customer Engagement Tracy Schmidt Tennessee Valley Authority

Co-Chair, Customer Engagement Vanessa Richter Oracle Utilities LinkedIn

Guest Speaker Tom Hines Tierra Resource Consultants LinkedIn

About the Customer Engagement Interest Group

The PLMA Customer Engagement Interest Group believes peak load management only works when we get customers to engage fully, and at a scale sufficient to move the needle. The group addresses key areas of customer engagement for demand response programs. It is focused on best practices to drive customer action in the residential, commercial/industrial, and irrigation sectors; and on providing education about engagement offerings, whether they are technology-based, behaviorally focused, or connected to dynamic pricing rates.  

Who Should Attend HOT TOPICS?

Staff of PLMA member organizations are welcome to join in any HOT TOPIC conversation. If you are interested in a topic, please plan to join us! If you are curious about a particular Interest Group and would like to better understand its focus and work, please participate. And, if you have colleagues within your organization who you think may find a TOPIC interesting, please invite them to log in too.

If your organization is not yet a PLMA member, and you'd like to participate in the HOT TOPICs program and other member opportunities, please consider joining PLMA. For more information, please contact Rich Philip, Executive Director; or Judy Knight, Chief Development Officer.

How HOT TOPICS Work

HOT TOPICS are all about engaging PLMA member practitioners in conversations about important current issues affecting dynamic load management, including demand response, and distributed energy resources. Tune in for an online conversation and chat with the PLMA Interest Groups. Join us to participate, learn, or just listen. You’ll gather key insights and ideas from across the PLMA membership.