PLMA Load Management Leadership Demand Response Training
PLMA Demand Response Training

Join Us For:

PLMA Demand Response Program Design and Implementation

Hosted by Baltimore Gas and Electric Company

April 10-12, 2019
in BGE Offices, Baltimore, Maryland

This two-day interactive course explores the key elements of demand response (DR) activities. This includes program development subjects such as: the market and regulatory environments; business drivers; market potential; program design; and economic analysis. Program implementation subjects will include the tactics and methodologies used to improve program success, including a discussion of: organizational and resourcing strategies; contracting; business processes; technology integration; and measurement & verification. Interactive exercises will enable participants to gain hands-on experience with various aspects of the subject matter. The course content expands on a white paper at

Topics include:

  • Demand Response overview, drivers, and program types
  • Demand Response and Distributed Energy Resource Market potential
  • Portfolio development for electric and gas: size and timing; grid services; non-wires alternatives; group exercise
  • Program design for electric and gas: target markets, technologies, incentives, and budgets
  • Cost-effectiveness assessment: cost, benefits, standard tests, issues and decisions; group exercise
  • Program implementation strategies and tactics: staffing; marketing (assessment, branding, recruitment); group exercise;
  • Program Management: data, customer experience, technology, communications, performance
  • Evaluation, Measurement and Verification: data, impacts, design improvements
  • Course Exam
  • Facilitated Mentor Round Table Discussion
  • Download the free Demand Response Glossary of Terms and Definitions to get started today


Baltimore Gas and Electric Company
110 W. Fayette St
Baltimore, MD 21203
United States


Upon completing registration, you will receive a confirmation email from [email protected] If you do not see it, check your spam folder and please have your IT team whitelist [email protected] to ensure you and other staff from your organization receive PLMA communications and notifications (such as registration confirmations). Other details, including access to course materials will be provided ahead of the course by Tiger Adolf, [email protected]

CLICK HERE to download a sample agenda.

Get a head start by completing Introduction to Demand Response Fundamentals online.

This class is being held adjacent to PLMA Demand Response Market Fundamentals. You may register for one or both.


DR Trainers

Robin Maslowski, Navigant
Robin Maslowski
Brett Feldman
Brett Feldman

DR Mentors

Mark Martinez, Southern California Edison
Mark Martinez
Southern California Edison
Christine Riker
Christine Riker
Energy Solutions
Paul Miles, PECO, an Exelon Company
Paul Miles
PECO, an Exelon Company
Dave Hyland, Zen Ecosystems
Dave Hyland
Zen Ecosystems


Gina Calvert, Baltimore Gas and Electric
Gina Calvert
Baltimore Gas and Electric
Chris Wall, Baltimore Gas and Electric
Chris Walls
Baltimore Gas and Electric

Who Should Attend. The primary audience includes new and transitioning utility and regulatory staff as well as solution providers seeking to improve their knowledge of how transition/reposition/create customer programs to address demand response methods and emerging distributed energy resources to meet peak electricity demand, mitigate the impact of high energy prices, and manage variable generation. This training course is open to all industry stakeholders with significantly discounted rates to member organization staff of PLMA and allies. Who comes to PLMA training? CLICK HERE to see.

Continuing Education These courses may qualify for AEE continuing education and may be accepted for other certifications as well. Supporting documentation can be provided upon request for your particular submission.

Course Materials Registrants will receive a link for downloading an electronic copies of the course presentation materials for reference purposes in advance. All registrants who successfully complete the course may request a PLMA Certificate of Completion.

Staff of PLMA member organizations must sign-in to receive member rates or use complimentary member passes, when available. If you are not a PLMA member, click on register and follow the directions to create a free Nonmember Attendee user profile to receive the non-member rate.

  • Member Rate: $1249 (A Complimentary Member Pass may be available for Sustaining and Advisory-level members; inquire at [email protected])
  • Non-member Rate: $1449